I am shocked at how much I got for my money with this jacket. So many thoughtful details and you can feel the quality in the stitching, zippers, and material. It's ludicrous that I now have full CE2 rated armor on my upper body for the price I paid. The jacket does not come with back protection but I used the CE2 back protector from my old jacket and it fit perfectly. We are still in summer weather here in Colorado so I have only tested this thing out with the optional liners removed but again, I can't believe I get two liners-one for warmth and one for waterproof that can actually be worn as a standalone windbreaker--for the incredible price this jacket sells for. Super comfortable and lightweight, before inserting the armor anyway. The vents are great and move plenty of air and the pockets are thoughtfully arranged and easily accessible. Again, haven't yet had the opportunity to test it out in the cooler temps but I imagine it will be perfect with the liners zipped in and I'm looking forward to the fall foliage rides in a couple of weeks. As far as customer service goes, even in the midst of the pandemic and all the shipping delays associated with it, my order arrived promptly. This is my second order from this website and both experiences have been stellar.
